Claims Center

Provider Claims

Claims should be submitted within 90 days of the date of service for timely processing.  However you have up until 365 days to submit claims.

Claims Submission for Member Reimbursement:

  1. GBG Member Portal – submit claims through this portal  ( for log in)
  2. Email:
  3. Hard Copy Submission – Student may mail to:

GBG Administrative Services

7600 Corporate Center Drive

STE 500

Miami, FL 33126 USA

Claim Form only needed if provider does not submit claim

Download Provider Claims Form
Prescription Claims

All CVS Caremark participating pharmacies can file claims “electronically” and be reimbursed at the point of purchase.  The RX Bin #, PCN # and Group # along with the student’s Member ID number will need to be entered.  All this information is located on the student’s ID card.

  • If the student does not have his/her ID card when filling a prescription, a CVS Caremark pharmacy has up to 30 days to electronically file the claim.

Or the student can pay for the prescription and file for reimbursement using a GBG Claim Form.  Please download, complete and submit the form with the original pharmacy receipts.

Download Prescription Claim Form
Check the Status of a Claim

If you are a student and would like to check the status of a claim that you or a provider submitted, you will need to set up an account in the GBG Member Portal if you have not done so already.

Log Into My Account
Create My Account